Office Manager Job Responsibilities

• Support company operations by maintaining office systems and supervising staff.
• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Establish standards and procedures, measuring results and making necessary adjustments.
• Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
• Maintain office staff by training employees.
• Weekly meetings Monday (9am-10am), Thursday/Friday (1-2pm) with operations team and creating team meetings when necessary to address concerns between clinics
• Establish standards and procedures, measuring results and making necessary adjustments.
• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Developing long-term strategies and goals for their company to submit for approval of owner/board
• Resolving conflicts among team members
• Reporting on their team's success to upper-level management on a weekly basis
• Implementing and executing employee relations programs and practices that create a positive company culture e.g TopGolf outings, parties
• Specific Day to Day Duties/Roles:

• Be physically present at a clinic during 9am-6pm business hours. Working from home is not permitted.
• Drafting/correcting forms to be used in the clinic e.g Medical Records Request Form
• Reviewing Briefcase entries on a weekly basis
• Reviewing Huddle Form entries daily and ensuring staff is completing the forms
• Handling software technical issues i.e PayDC, Office Ally, SimplifyPI (contact IT)
• Creating work schedules for the clinic staff
• Let employees know where to go each day. For example, CAs should go to the offices during their busiest hours. If employee schedules are managed poorly, one location will have too many idle employees while others are struggling
• Ensure staff is using SimplifyPI correctly
• Training
• Managing Training Checklists
• Onboard new staff
• Keeping track of training checklist in employee binder.
• Every week take a clipboard and observe how each staff member performs. Compare how they’re speaking with the scripts for their position and, if a staff member needs to be retrained, put it on your calendar.
• Deposit checks into the appropriate bank accounts (weekly)
• Ensure employees are trained according to the AMI Handbook
• Order office and medical supplies and equipment
• Manage Google My Business
• Add locations
• Update hours
• Add new posts
• Manage JotForm subscription
• Manage ZocDoc
• Maintain Listings
• Monitor Ad Performance
• Manage Listings e.g on Bing
• Manage Yelp
• Maintain Listings
• Monitor Ad Performance
• Devise retention strategies for all employees and complete exit interviews in the event of a termination / resignation
• Conduct Quarterly Employee Development meetings for every staff member

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Experience:

• Microsoft Office: 4 years (Preferred)

Ability to Commute:

• Decatur, GA 30035 (Preferred)

Ability to Relocate:

• Decatur, GA 30035: Relocate before starting work (Preferred)

Work Location: In person